Vector Software – Terms & Conditions

Last Updated: 9 April 2013

Vector Software End-User License and Support

When registering for our community, you may gain access to product downloads. We encourage you to read our End-User License and Support Agreement carefully before electing to download documentation, products, or other deliverables from Vector Software. You understand that by downloading from our Website, you are accepting our practices as described in the End-User License and Support Agreement.

Trademark & Copyright

Many of the products and services mentioned throughout our site are copywritten by Vector Software, Inc. Please see our Trademark & Copyright page for more information.

Privacy Policy

This privacy statement describes how Vector software collects and uses the personal information you provide on our Website. We encourage you to read this Privacy Statement carefully when using our Website, or when providing information to us through our Website. You understand that by using our Website you are accepting our practices as described in this privacy statement.

Acceptable Use Policy

Vector Software, Inc. (“Vector Software”, “we”, “us” or “our”) provides you with access to our discussion forums and knowledge base (“forums”) as a service to you, our users, and customers (“you” or “User”) to help you exchange ideas and information about our products and services. Our Acceptable Use Policy (“AUP”) is provided to you as part of our effort to ensure that (1) our forums continue to function as a high quality and collaborative experience for you, (2) your privacy is protected, (3) assure everyone’s responsible participation in our forums, and (4) ensure everyone’s compliance with applicable laws.

Our forums are here for the enjoyment and benefit of all participants and users and is accessible to all who register and are 13 years of age or older. Our forum is most valuable when everyone obeys certain basic guidelines and rules for online behavior. Our AUP is presented here so that everyone understands the ground rules of use and collaboration when using our forum. By registering you agree to comply with this AUP, in addition to our Legal Terms of Use. We may change our AUP at any time, and our changes shall be effective immediately. Your use of our forums after our changes are posted shall be deemed to constitute your acceptance of the changes.

We may, in our sole discretion, determine whether a use of our forum is a violation of this policy. While it is not our intent to control or censor communications of participants, if we become aware of a violation of this policy, we make take such action as we deem appropriate to address such violation.

We reserve the right to amend this policy from time to time without notice. Any such changes will be effective immediately upon posting of the revised policy to this site.

Stay on Topic

We provide our forums to you to facilitate collaboration between our users and customers regarding our products and services. Please stay on point -- refrain from discussing personal matters, abusing any company or product, or, in general, from posting content that is not related to Vector Software products or services. Our forum is not a legal venue, and as such any discussion of litigation or potential litigation (past, present, future or otherwise) is not permitted and automatically regarded as off-point.

Respect for Members

We want everyone to have a positive experience while participating in our forums. It is your responsibility to make sure that you are not detracting from any of our other user's experience in our forums. You must not post any material that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise disrespectful, objectionable, or injurious to others, as we may determine in our sole discretion. We welcome your opinions and advice, but personal attacks and harassment of other users using our forum is not acceptable.

Spam and Unsolicited Email

Our forum is provided as a service to our users and customers only. You are not allowed to use our forums for the promotion of third party services, products, websites, or organizations. Please do not post advertisements, junk mail, spam, chain letters, charity requests, petitions for signatures or any other form of solicitation. Further, overwhelming the forum by excessive posting, padding/bumping posts, overly large font sizes, or cross posting to other forums or websites is not allowed.

Comply with the Law

You must comply with all applicable laws when you use our forums. Our forums may not be used in connection with any criminal or civil violations of state, federal or international laws, regulations or other government requirements. Accordingly, you cannot post any material that (a) infringes on any patent, trademark, trade secret, copyright, or other rights of any party; (b) is fraudulent; (c) contains software viruses or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware; or (d) is illegal under local, state, federal, or international law, rule or regulation.

Common Sense

If you follow any advice that you read in our forums, you do so at your own risk. You alone are responsible for deciding whether or not to follow such advice. If in doubt, do not try it.

Personal Information

Please do not post personal information on our forums including your name and address, age, or phone number. If any user asks you for personal information, such as an account number, address, password or credit card number, do not provide it.

We make no guarantee regarding, and we assume no liability for, the security and integrity of any data or information you store or transmit via the forums or the Internet, including any data or information stored or transmitted by any computer designated as "secure." You are responsible for immediately reporting to us any issue which could compromise the security or integrity of any User or system taking part in the use of the forums.

Product License Information

Please do not post the serial number of your product on the public forum. You may post full information about your product, including its model number and part number, as well as information about your surrounding system, but DO NOT include the serial number. If you want to ask a moderator to look up something specific to your product, please open a support case with Vector Software technical support

Moderator Actions

Public discussion of moderator actions on the forum is not allowed. If you are inquiring about a moderator action, please Vector Software for more information. Although the moderator's will attempt to address the inquiry, we cannot guarantee such or that you will be satisfied with the response.

Unofficial Copies, Benchmarks and Results of Analysis

Suggesting, referencing, or linking to unofficial copies of our Software, benchmarks of our Software, or results of analysis created by our Software is not permitted and shall be removed by our forums moderator.

Violations of our AUP

We do not edit or monitor User content posted in our forums. However, we retain the right, at our sole discretion, to limit or deny your access to our forums and to remove any material posted by you that, in our sole judgment, does not comply with our policies or that we otherwise deem to be inappropriate for our forums.

Notwithstanding the foregoing, we are not responsible for any failure or delay in removing such material. We may involve, and will cooperate with, law enforcement if we suspect criminal activity, and we shall have no liability to you or any third party for any actions taken in connection with such cooperation.

Our employees and all Users of our forums are responsible for providing assistance to us in such investigations as needed. We retain the right to remove any posts or information we deem inconsistent with our AUP.

Reporting Suspected Violations

If you suspect that a violation of our policy has occurred, please report it immediately to a forum moderator (this option is available from within all forum posts) or by email at support@vectorcast.com. Please include details that would assist us in investigating and resolving the complaint.

Usage Data

We may collect and use data pertaining to the use of our forums (“Usage Data”). Any Usage Data we collect will be anonymous without reference to the particular user or users. We may only use the Usage Data for our internal research and development purposes and may only disclose Usage Data in an aggregated format that in no way identifies any User or any particular User (e.g. we may disclose aggregate usage statistics for all of our hosted customers).

We have the right to disclose User content to a third party only if required by law. We will, to the extent permitted by law: (a) promptly notify the affected User (if we know the identity of the User) of the order's terms and the circumstances surrounding its issuance; (b) consult in good faith with the affected User regarding possible responses to the order and, if requested by the User, make best efforts to narrow the order's scope, obtain a protective order from the court, or produce documents to the court or government body under seal with appropriate instructions regarding preservation of the User’s confidentiality, if applicable; and (c) if disclosure is required to prevent Vector Software from being subjected to contempt sanctions or other penalties, disclose only the User content that, in the opinion of counsel reasonably satisfactory to us, is legally required to be disclosed, consistent with a reasonable interpretation of the order.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Vector Software does not control and is not responsible for content posted to our forum by third parties. Participants like you are providing most of the material in our forum. Such third-party content is the sole responsibility of the person originating the material.

OUR FORUM AND ALL CONTENT AND MATERIALS ON THIS SITE ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. VECTOR SOFTWARE DOES NOT WARRANT OR GUARANTEE THE ACCURACY, VALIDITY, RELIABILITY, COMPLETENESS, USEFULNESS, NON-INFRINGEMENT ON INTELLECTUAL PROPERTY RIGHTS OR QUALITY OF ANY MATERIAL THAT APPEARS IN OUR FORUMS, REGARDLESS OF WHO ORIGINATES THAT MATERIAL. VECTOR SOFTWARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATIONS OF RIGHTS. YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOU BEAR ALL RISKS ASSOCIATED WITH USING OR RELYING ON ANY MATERIAL VIA THE FORUMS. VECTOR SOFTWARE WILL NOT BE LIABLE OR RESPONSIBLE IN ANY WAY FOR ANY CONTENT IN OUR FORUMS, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN THE MATERIAL OR FOR ANY LOSSES OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF OR RELIANCE ON ANY MATERIAL. THIS DISCLAIMER AND LIMITATION ON LIABILITY IS IN ADDITION TO THE DISCLAIMERS AND LIMITATIONS CONTAINED OUR TERMS OF USE THAT APPLY TO ALL USE OF THE FORUMS.

Contact Information

Direct inquiries to:
Vector Software, Inc.
1351 South County Trail, Suite 310
East Greenwich, RI 02818
support@vectorcast.com

This is a website owned by Vector Software, Inc. Copyright Vector Software, Inc. All rights reserved.